Request Account Deletion

Account deletion is handled by emailing our support team. We verify your identity before processing any deletion request — this stops someone else from closing your account on your behalf. If you can sign in to the app, the quickest path is described on the Account Deletion page.

How to submit a deletion request

Send an email to support@fittrainr.com and include:

• The email address on your FitTrainr account. If you are not sure which email you used, include any addresses you may have signed up with.
• A clear statement of your request — either full account deletion (all data removed) or deletion of specific records (see our Data Deletion Request page for partial deletion).
• Any verification details you can provide — for example the approximate date you signed up, the device or app version you used, or the name on the account. The more context you provide, the faster we can verify the request.

What happens next

We will reply within 2 business days to confirm receipt or ask any follow-up questions needed to verify your identity. Once verified, we complete account deletion and confirm by email within 30 days. See the Account Deletion page for the full list of what is deleted, what is retained, and why.

Questions?

If you have submitted a request and have not heard back, or have any questions about this process, email us at support@fittrainr.com.